Privacy policy

HelloFourty takes full responsibility for safeguarding customers' privacy in every possible way. This detailed privacy statement has been developed to inform you about how we protect your personal information. It is one of the many steps we take to build relationships with you based on trust and positivity. 

 

This statement specifically pertains to the personal information you provide on our website. To address any concerns regarding your privacy, we encourage you to read this policy in full.
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Last updated: December 2024

1. PERSONAL INFORMATION

While you are not required to provide personal information to browse our website, certain situations necessitate it, such as when placing an order or registering an account. 

 

The information collected may include: 

  • Name 
  • Address 
  • Phone Number 
  • Email Address 
  • Debit/Credit Card Information 

We do not collect or store details related to your debit/credit card transactions. Secure online payment processing is managed by reliable third-party providers. These providers ensure a seamless and secure payment process. 

 

Additionally, our systems automatically monitor browsing patterns, including IP addresses, to enhance your experience on our website. This information is never misused and is safeguarded to the best of our ability.

2. personal information usage

Your personal information is used solely for business-related purposes and administrative tasks. It may also be utilized for legal reasons if necessary. The primary purposes include:

  1. Processing orders and services requested through our website.
  2. Verifying your identity and payment details.
  3. Enhancing your user experience on the website.
  4. Complying with legal obligations.
  5. Monitoring activities to mitigate risks, including fraud, terrorism, or cybersecurity incidents.
  6. Updating customers on business activities, offers, and product launches.
  7. Managing complaints and communicating with you.
  8. Personalizing your experience on our website.
  9. Analyzing data trends for business improvement.

In certain cases, your information may be shared with vendors or third-party service providers, such as website hosts, couriers, banks, marketing teams, and call centers. We ensure data safety through regular monitoring, encryption, and strict adherence to GDPR laws. Contracts prohibit third parties from misusing or transferring data without your consent.

 

Your personal information is stored only for the necessary duration, after which it is permanently deleted. Data used for marketing purposes is deleted upon your request.

 

For fraud prevention purposes, your information may be shared with authorized agencies. Contact us at support@hellofourty.com for further details.

3. TRANSFER OF PERSONAL INFORMATION

We collaborate with affiliates across various cities and countries. Your personal information may be shared with these affiliates, all of which comply with the EU-US Privacy Shield, ensuring your data's security.

4. MARKETING UPDATES

We strive to keep you informed through SMS, email, and calls. This ensures you remain connected to our brand. You may unsubscribe from these updates at any time.

5. COOKIES & ANALYTIC TOOLS

Cookies are small data files stored on your device to personalize your experience. The types of cookies we use include:

 

Strictly Necessary Cookies: Essential for website functionality, such as shopping baskets and authentication.

Performance Cookies: Track website usage to improve operations and customer experience (e.g., Google Analytics).

 

Functionality Cookies: Store preferences like language or product details to enhance personalization.

 

Advertising Cookies: Deliver targeted advertisements based on your interests, managed by third parties.

 

Social Media Cookies: Allow sharing of website activities on social media platforms.

 

You can delete cookies through your browser settings, though this may limit some website features.

 

5.1 Web Beacons


Web beacons are electronic images that track website visits and browsing activity. While third-party providers may use them, your personal identity remains secure.

6. LINKS

Our website may contain links to external sites. We are not responsible for the privacy practices or content of these websites. Review their policies carefully before sharing personal information.

7. SECURITY

We have implemented a robust security system to protect your data. However, despite our best efforts, unauthorized access may occur in rare cases. Our cybersecurity team continually works to ensure a safe environment.

8. SALE, MERGER, OR INTEGRATION OF BUSINESS

In the event of a sale, merger, or integration of our business, your data may be transferred to new ownership. We will notify you in advance and appreciate your cooperation.

9. ACCESS TO PERSONAL INFORMATION

You have ownership of your personal information. Contact us for updates, corrections, or removal of data. We verify your identity to prevent fraud.

 

Your GDPR rights include:

  • Right to rectify inaccuracies.
  • Right to request data removal.
  • Right to restrict data processing.
  • Right to data portability.
  • Right to object.
  • Right to update consent.
  • Right to file complaints.

Contact us at support@hellofourty.com for assistance.

10. UPDATING OR CHANGING PRIVACY POLICY

We may update this policy as needed. The revised version, including the update date, will be promptly published.

11. CONTACT US

For questions or feedback regarding this policy, please contact us:

  • Email: support@hellofourty.com